Remote Work: No

Overview: At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.
Being a part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.
You'll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about – locally and globally.
Come make an impact every day at Zebra.

Can you speak German? Are you communicative and do you enjoy talking to people but you like admin work as well?

Join our Customer Support team as an admin part-time intern and start your career in Zebra!

We are looking for individuals who are able to work 20 hours/week split into 4 days.

Responsibilities:
Provide exceptional customer support via email, phone, and chat, ensuring timely and professional communication.Utilize foreign languages daily to effectively address customer inquiries and resolve their issues.Handle and resolve customer requests, complaints, and questions in a prompt and efficient manner.Coordinate and collaborate with internal departments to ensure customer satisfaction and seamless service delivery.Learn and utilize Zebra systems to record and manage customer interactions and requests accurately.Maintain detailed and organized records of all customer interactions in the system.Meet established performance targets, including customer satisfaction, response times, and resolution quality.Ensure compliance with company guidelines, processes, and audit standards.Develop a strong understanding of the company’s products, services, and systems to deliver accurate and helpful information to customers.
Qualifications:
Proficient in Microsoft Office (including Excel, Word, & PowerPoint)German language at least on B2 levelCommunicative EnglishIntellectual curiosity with a strong desire to learn and growAbility to collaborate as part of a teamEffective verbal and written communication skills

Benefits

Meal allowance of 90,- CZK/worked day Fruit days2 Volunteer days paid offZEN education platformDress for your day - Choose attire that fits your personal style and your day

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.