Become an integral part of our JPMorganChase team! Each day will be unique – bring a positive attitude, entrepreneurial spirit and get ready to roll up your sleeves. This position is an essential part of the team and will have exposure to several aspects of running a banking office.
As an Associate Banker Intern within JPMorganChase, you will serve as the representative of our brand, providing outstanding service to our existing and prospective clients. Your role will involve engaging with customers, addressing their banking requirements, and contributing significantly to the success of the branch by cultivating enduring relationships and directing customers to our licensed bankers. This role presents a distinctive chance to acquire practical experience in a top-tier global financial institution, hone skills in customer service, relationship management, and banking operations, and be a part of a team that prizes growth, innovation, and excellence. As an Associate Banker you will work on a rotating part-time schedule, which may include one weekend day.
The program is designed to provide a fixed-term on the job experience for up to 3 months. You will gain hands-on experience in a leading global financial institution, develop skills in customer service, relationship building, and banking operations, and be part of a team that values growth, innovation, and excellence. This internship is perfect for those looking to kickstart their careers in the financial industry with a company that offers both heritage and innovation. Join us and be part of a team that shapes the future of banking.
Job Responsibilities
Engage clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/cancelling client meetings. Help clients with everyday transactions such as reordering a debit card, setting up a direct deposit or helping update their address while maintaining established control standards.Ensure financial transactions are completed accurately and efficiently while complying with all policies, procedures and regulatory and banking requirements.Educate clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs, whenever, wherever and however they want.Assist clients and the branch team by helping with new account openings when needed.Engage and partner with team members and other lines of business to offer the most appropriate products and tools to help clients meet their financial goals.Showcasing our portfolio of "One Chase" products to clients and potential clients will also be a core aspect of your role.
Required qualifications, capabilities, and skills
Minimum 6 months of customer service experienceHigh School diploma or GED equivalent requiredParticipants must be 18 years or olderMust be able to work up to 30 hours a weekAbility to make personal connections, engage customers, and remain courteous and professional in a team environmentProfessional, thorough, and organized with follow-up skillsStrong desire and ability to influence, educate, and connect customers to technologyExcellent interpersonal communication skills, as well as strong attention to detail and time managementAbility to quickly and accurately learn products, services, and procedures
Preferred qualifications, capabilities, and skills
Cash handling experience preferred
Applications will be reviewed on a rolling basis. We strongly encourage you to submit your application as early as possible as programs will close once positions are filled.
FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.